top of page
FAQs

Straightforward answers to the most common questions

Find quick answers to questions about booking, pricing, and our services.

We're here to ensure your experience with us is easy and hassle-free.

  • How much do you charge?
    Our prices start from £60 and there's no call out charge. To give you an accurate price for your job and the work needed, we're happy to visit you - free of charge - to give you a free no-obligation quote. Then, if you'd like to go ahead we can usually start work straightaway. You can book your appointment here, or call us on 01202 985368.
  • Do I have to wait in all day?
    No! We know how inconvenient it is to hang around all day for a company to show up. That’s why we offer specific appointment times so you can choose the perfect time for your schedule. We will give you a call ahead of your appointment to let you know we're on our way. Please note, very occasionally the job prior will run over and we will contact you and keep you updated on arrival.
  • Can I pay by card?
    Yes! For your convenience our plumbers carry card machines and we accept credit cards, debit cards, Apple pay and Google pay. We’re not able to accept cash or American Express.
  • How do I pronounce your name - Plumberly?
    In case you're wondering how to pronounce 'Plumberly', don't worry you're not the only one! Just think - friendly, efficiently, expertly = Plumber-ly!
  • Why should I choose Plumberly?
    With great rates, fully qualified plumbers with years of experience, specific appointment times, excellent customer service, 5* Google reviews and a 1-year guarantee on work we’re the go-to expert for your home plumbing needs.
  • How do I know you're any good?
    Check out our 5* Google reviews from customers who loved our service so much they spent time to leave us independent feedback.
  • What makes you different to other plumbing companies?
    We’re not a jack of all trades – we’re specialists in home plumbing maintenance. With our teams’ vast experience and knowledge in this specific area, your problems are fixed faster, first time. So if you have a problem tap, toilet, shower, bath, sink, leak, radiator or blockage, you’ll get great results from our fully qualified plumbers who know the tricks of the trade inside and out.
  • Do you do emergencies?
    We don’t currently do out of hours emergencies. Our plumbers are available 9am – 5pm Monday to Friday. If you have an emergency within these hours, then give us a call as we may be able to help.
  • Do you do boilers and bathroom installs?
    No. We’re specialists in home plumbing service and repair. Our work doesn’t cover boilers, gas or bathroom design and tiling.
  • How do I contact you if I have a question?
    Please reach out to us if you have any further questions, we're here to help! Email us at hello@plumberly.co.uk Call us on 01202 985368 Use the chat function on this website Whatsapp us on 07761865175
Your Plumberly pros are ready to help
bottom of page