Hi! We're Ross and Lucinda
We’re delighted to welcome you to Plumberly, our independent family-run plumbing business based in Poole.
Why Plumberly?
We know unfortunately, too often, people feel let down by trades - waiting around all day, no-shows, rushed jobs, poor communication, or disappearing acts when things don’t go to plan. That's why we built Plumberly to be better.
From easy booking and quality workmanship to great customer service and our exclusive 6-point guarantee, we’re here to give you peace of mind - whether it’s a minor repair or a bigger project.
We’re not just fixing leaks - we’re building trust, delivering peace of mind, and changing the way people experience plumbing services.
A bit about us..
Ross began plumbing in 2003, working with local businesses, councils, and national firms.
After 20 years in the trade, he set out to build a company that did things properly – delivering dependable plumbing services people can count on. No fuss, just a job well done.
Lucinda came on board with a background in customer service and marketing, keeping everything running smoothly and making sure customers feel informed and confident every step of the way.
“Restored our faith in tradespeople”
Checkatrade Reviewer
What makes us different?
Your job done right - guaranteed
You don't need to worry about shoddy work or getting ghosted, because when you book with us you'll be covered by our free one-year guarantee on our workmanship. So, in the very small chance a problem should arise, you can just pick up the phone and a plumber will be back out to fix it free of charge. You'll find our guarantee terms here.
No more waiting. Pick a time that suits you
Tired of waiting around all day for a plumber? We hear you! That's why we offer specific appointment times, so you can choose the perfect time without the wait. Plus you can see our availability online and book instantly. Or if you prefer you can all us on 01202 985368 and we'll be delighted to book your appointment for you.
Exceptional customer satisfaction
Finding reliable trades can be hard. That's why we're dedicated to quality workmanship and exceptional service – all endorsed by our highly satisfied customers, who've rated us 4.9 on Google and 9.9/10 on Checkatrade. So you can book confidently, knowing that you're choosing a highly rated and trusted plumbing company.
Upfront pricing & great value
Our prices are competitive and with no call out charges and free no-obligation quotes, you'll know the price upfront, with no hidden or unexpected charges. Book with us and you'll get great value for money, quality workmanship, excellent customer service and a one-year guarantee.