Hi! We're Ross and Lucinda
We’re delighted to welcome you to Plumberly, our independent family-run plumbing business based in Poole.
We started Plumberly with one clear goal: to provide reliable, high-quality plumbing services built on the family values of honesty, trust, and putting people first.
A bit about us..
Ross began his plumbing journey in 2003, working with local businesses, councils, and national plumbing firms.
After nearly two decades in the industry, he saw first-hand how plumbing services could be improved - more personalised service, better workmanship, and a greater focus on customers’ needs.
Lucinda, with her background in customer service and marketing, joined the team to focus on what matters most to us: making sure every customer feels taken care of.
Together, our aim is to be the most trusted and reliable plumbing service in Poole, Bournemouth, Christchurch and beyond.
Why Plumberly?
We believe good plumbing is about more than just fixing a problem. It's about making sure you feel informed and confident every step of the way.
From easy booking and quality workmanship to great customer service and our free one-year workmanship guarantee, we’re here to give you peace of mind - whether it’s a minor repair or a bigger project.
Thanks for stopping by! We look forward to helping you.
“Real feel good factor with this company”
Google Reviewer
What makes us different?
Your job done right - guaranteed
You don't need to worry about shoddy work or getting ghosted, because when you book with us you'll be covered by our free one-year guarantee on our workmanship. So, in the very small chance a problem should arise, you can just pick up the phone and a plumber will be back out to fix it free of charge. You'll find our guarantee terms here.
No more waiting. Pick a time that suits you
Tired of waiting around all day for a plumber? We hear you! That's why we offer specific appointment times, so you can choose the perfect time without the wait. Plus you can see our availability online and book instantly. Or if you prefer you can all us on 01202 985368 and we'll be delighted to book your appointment for you.
Exceptional customer satisfaction
Finding reliable trades can be hard. That's why we're dedicated to quality workmanship and exceptional service – all endorsed by our highly satisfied customers, who've rated us 4.9 on Google and 9.9/10 on Checkatrade. So you can book confidently, knowing that you're choosing a highly rated and trusted plumbing company.
Upfront pricing & great value
Our prices are competitive and with no call out charges and free no-obligation quotes, you'll know the price upfront, with no hidden or unexpected charges. Book with us and you'll get great value for money, quality workmanship, excellent customer service and a one-year guarantee.